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Privacy Policy

Charity Aid Privacy and Data Protection Policy

At Charity Aid we take the privacy of our supporters very seriously and we are committed to protecting your privacy online.

This Privacy Policy relates to personal data collected by Breast Cancer Support via our websites, membership forms, fundraising responses, emails and telephone calls. This statement explains the privacy and data protection practices which apply to all websites operated by Charity Aid, including charity-aid.org

This Privacy Policy does not apply to personal data provided to Charity Aid by any other means or via any other website. Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and Breast Cancer Support’s Privacy Policy will no longer apply.

Charity Aid is a registered charity, no. 1165394.

If you have any queries about this policy, please contact info@charity-aid.org, or call 0300 808 0900.

We reserve the right to amend this Privacy Policy, without notification.

By continuing to use this website you are agreeing to the terms of this Privacy Policy.

How do we collect information?

We will obtain personal information from you when you enquire about our activities, register on our database, sign up to a newsletter, make a donation to us, or otherwise provide us with personal information.

By providing us with your personal data, you consent to the collection and use of any information you provide in accordance with the above purposes and this Privacy Policy.

What information do we collect?

Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.

How do we use this information?

We will use your personal information:

  • To provide you with the services, products or information you have requested;
  • For administration purposes;
  • To improve the services we provide;
  • To communicate our campaigns, membership, fundraising and other activities;
  • To further our charitable aims.

Charity Aid is responsible for collecting your personal information. Any information we collect is stored. Other than the uses set out in this policy, or as required by law, your personal information will not be shared with third parties or used in any other way, unless you grant permission. However, we may sometimes share your information with our trusted service providers who are authorised to act on our behalf.  We may also need to disclose your information if required to do so by law.

We will always seek your consent to the use of your personal information by giving you the option to say ‘no’ to its use. In the case of sensitive personal information, we will ask you to indicate your express consent in allowing us to use it, which may involve one of the following methods: giving us your permission verbally; ticking a box; clicking an icon; sending an email; submitting a form; or subscribing to a service. When we seek your consent to using your personal information, we will tell you what we want to use it for and, other than as described in this policy, we will not use it for any other purpose.

When we collect your personal information, we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the Internet is 100% secure. As a result, whilst we try to protect your personal information, Charity Aid cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

How do we protect personal information?

We use a secure server when you make a donation via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

How do we use cookies?

A cookie is a small piece of information sent from our website to your computer and stored on your hard drive to help us to identify you quickly when you next visit. A cookie allows us to personalise the website to your requirements and avoid lengthy registration/personalisation.

We use cookies to provide accurate monitoring reports to help us understand our users’ interests and preferencesin order to ensure that the website is as user-friendly as possible. Read more about our Cookies policy.

Links

The Charity Aid website may include links to other sites, not owned or managed by us. We cannot be held responsible for the privacy of information collected by websites not managed by us.

Right of access

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.  If you would like to access your personal data held by Breast Cancer Support, please apply in writing to:

Charity Aid, Office 185, 88 Lower Marsh, London, SE1 7AB

Changes

If your personal details change, please help us to keep your information up to date by notifying us at info@charity-aid.org

We may change our Privacy Policy from time to time, so please check back periodically.

This policy was last updated in November 2015.

Definitions

Please find below definitions of some of the terms used in the above Privacy Policy for your information and assistance.

“personal data” is defined in the DPA as meaning any data from which the identity of a living individual can be determined, either by itself or with other data processed by the data controller; any information such as name and address, e mail address, telephone number and general contact details, personal data includes images on film (e.g. CCTV images), photographs and telephone voice recordings.

“processing” is defined in the DPA as meaning, in relation to information or data, obtaining, recording, or holding the information or data or carrying out any operation or set of operations on the information or data, including:

(a) organisation, adaptation or alteration of the information or data;

(b) retrieval, consultation or use of the information or data;

(c) disclosure of the information or data by transmission, dissemination or otherwise making available;

or (d) alignment, combination, blocking, erasure or destruction of the information or data.

“sensitive personal data” is defined in the DPA as meaning personal data consisting of information as to:

  • the racial or ethnic origin of the data subject;
  • his political opinions;
  • his religious beliefs or other beliefs of a similar nature;
  • whether he is a member of a trade union (within the meaning of the Trade Union and Labour Relations (Consolidation) Act 1992);
  • his physical or mental health or condition;
  • his sexual life;

the commission or alleged commission by him of any offence; or any proceedings for any offence committed or alleged to have been committed by him, the disposal of such proceedings or the sentence of any court in such proceedings